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This web page observer.andtek.eu has the following in the site, "Enhance customer satisfaction by improving your call handling capabilities." We saw that the webpage also stated " Highly scalable and secure voice recording for your company." It also said " Integrate your corporate directories and calendars like Active Directory, Exchange, LDAP or databases within your company. In the case of emergency you need a highly scalable, secure and reliable notification solution. Call center software for small to medium businesses. Enhance your manager assistant communication." The header had andtek as the highest ranking optimized keyword. It is followed by software, development, and ipt which isn't as ranked as highly as andtek. The next words observer.andtek.eu used was voip. cisco was included but might not be understood by web engines.